WANSecurity brings industry best practices, skilled engineers and innovative methodologies together to meet and exceed your company's support needs. By acting as your professional support agent, we protect your investment while helping you conform new technology to the needs of your business.

'We thrive on support from the community. Our customers thrive on support from us.'
--Robert Smith, CEO


Datacenter Products and Services

Datacenter Products and Services

Please login to the support portal to create a ticket. For support by phone, please dial +1 213.785.7800 and choose option 1.


Nexus Director

Nexus Director

Please call the Nexus Director support line at +1 213.785.7803. Please have your Customer ID, and contract Number available before placing your call. Nexus Director Community Edition members please use the list-server or forums for help.


OpenSecure

OpenSecure

Please call the Nexus Director support line at +1 213.785.7803. Please have your Customer ID, and contract Number available before placing your call. Nexus Director Community Edition members please use the list-server or forums for help.


OpenMTA

OpenMTA

Please call the Nexus Director support line at +1 213.785.7803. Please have your Customer ID, and contract Number available before placing your call. Nexus Director Community Edition members please use the list-server or forums for help.


OpenNAS

OpenNAS

Please call the Nexus Director support line at +1 213.785.7803. Please have your Customer ID, and contract Number available before placing your call. Nexus Director Community Edition members please use the list-server or forums for help.


Total-IT Customers

Total-IT Customers

Please call the WANSecurity support line at +1 213.785.7802. Please have your Customer ID, and contract Number available before placing your call.


General IT Suppport

General IT Suppport

Please call us at +1 213.785.7800 Option 1 for support, or you can send us an email using the contact form.